FAQ’s

How can I purchase a theme?

Simply, click on “Buy Theme” and payment can be done through our secure online payment via PayPal or Debit/Credit Card. You will get the download link on your email or even you can download from your account page on Themes Eye website.

Do you provide training or documentation?

Yes! You will get detailed documentation of every theme. Link of documentation is mentioned inside your dashboard, just beneath the dowload link of the theme. In every theme documentation, we show you exactly how to install and use the theme purchased by you. Whenever you’re in doubt, you can contact our support center and we’ll help ASAP.

Pre Sales Questions

Any questions related to our products you wish to buy are answered through email sales@themeseye.com

How do I Submit my Queries?

Please visit our contact page here: http://www.themeseye.com/forums

Can I use themes on multiple websites?

Yes, you can use them on unlimited websites.

Do you provide customization service?

Yes, we do. Please send us the details on sales@themeseye.com and we’ll get back to you with proper quote.

Do you have Refund Policy

No, we do not have any Refund Policy. If you face any trouble in receiving the email regarding theme download, contact us through our support forum. We’ll send you the theme immediately.
We always stand behind our each and every product and will happily assist you in solving any kind of problems you are dealing with expecting you to understand what you are purchasing and why.

Is it one-time payment for the theme or yearly?

It’s one- time payment only. However, theme setup and any extra code customization in the theme will require extra costs.