Images not showing up on mobile device

[shane.gill]

Hi
As the title says Images not showing up on mobile device its in the collection part of the website winter/men exclusives,
this is perfect on the computer/laptop platform.

on mine its our signature collection and Gifts and accessories
Link: https://wildatlanticaromas.ie/wp-admin/customize.php?url=https%3A%2F%2Fwildatlanticaromas.ie%2F%3Fcustomize_autosaved%3Don

Thanks

• This topic was modified 2 years, 10 months ago by shane.gill.

[shane.gill]

Hi just a updated link for the site above…https://wildatlanticaromas.ie/
also have notice when the website went live it doesn’t show the collection images on either platforms mobile or computer but it
will show it within the customizing page on wordpress alright.

[support]

Hi,

Thank for contacting us

Could you please elaborate on the issue with a help of a screenshot?

So that we could help you.

Little more information will help us to provide a better solution for you.

Many Thanks

[shane.gill]

Hi
As the title says Images not showing up on mobile device or computer its in the collection part of the website winter/men exclusives,
but this is strange it will show it within the customizing page on wordpress alright when editing like on the bottom picture….but when is go live it doesn’t…

Thank Again Shane

https://ibb.co/album/pWVP1v

[support]

Hi,

Can you clear the browser cache once and check if you still face the same issue kindly let us know

Thank you

[shane.gill]

Hi,

Thank you for you replay.
But clearing cache is not fixing the issue…..
So when I am working on it in wordpress customize page it works no problem and shows my images like in picture two,
but when I go to visit website in wordpress or make the page live it doesn’t show only shows the default image same as image one attached.

Remote access to the page can be granted if required.

https://ibb.co/album/pWVP1v

Cheers Shane

• This reply was modified 2 years, 10 months ago by shane.gill.

[support]

Hi,

Could you please share your query on [email protected]

Thank you

[Author]

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