Hi,
It seems you are facing the issue in the installation of a plugin.
Just follow the below steps in order to install plugin successfully,
Go to Dashboard -> Plugins -> Add New, you will get an option of upload theme here -> Just upload zip file of the Posttype here -> Install -> Activate
If you still got stuck anywhere, please let us know, we are here to help you. For that make a user for us assign administrator role and send us the username and password along with the URL.
Email us on [email protected]
Thank You
