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- This topic has 11 replies, 7 voices, and was last updated 1 year ago by support.
May 21, 2021 at 1:17 am #56685Mohamed hassaneinParticipant
i just bought a new theme order no. #56684 and i just trying the option of building a web site so i use the license key
and i delete all what i do to rebuild it again clear
just i find the license doesn’t work again i don’t know that its for one use
thanksMay 22, 2021 at 1:19 pm #56687
We have received your query on the ticket and we have replied to it. Please check it
Thank youJuly 11, 2021 at 11:41 pm #56809KARIN BJORNDAHLParticipant
I purchase a theme and installed it. I am told that the licence key is invalid. Please help meJuly 12, 2021 at 10:14 am #56812
Could you please check if you have added any spacing in between
If still you face the same issue kindly let us know
Thank youJuly 15, 2021 at 2:30 am #56815Ian SelvarajahParticipant
Hi there, I’m typing in the license key (with the dashes) and nothing is happening. No error message, no confirmation, the page just refreshes and nothing happens, so I can’t run the setup Wizard. Please help!July 16, 2021 at 8:44 am #56816
Could you please share the query on [email protected]
Thank youAugust 22, 2021 at 3:44 am #56889Katherine SpaethParticipant
Where are y’all putting these license keys? I copied the code but there is no “TE Key Activation” under “Appearance” in WordPress…2 of my files won’t download from my Themes Eye account and there is no “.zip” file that I can find…I talked to chat support and they were less than helpful.August 23, 2021 at 9:49 am #56891
We have given a reply on your ticked id please check your ticket.
Many ThanksAugust 27, 2021 at 7:26 pm #56895Mahriah HarringtonParticipant
I dont have anywhere to put my license key under themeAugust 28, 2021 at 11:19 am #56898
Please activate the premium theme.
Under appearance, you will get the tab of key activation.
If still, you face any issue kindly share your query on [email protected]
Thank youMarch 3, 2022 at 11:05 pm #57408Mariana LopesParticipant
Cant import demo pages and cant find how to put the license key on wordpress.
thanksMarch 5, 2022 at 10:48 am #57412
Could you please follow the doceumentation below
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