Unresponsive Customer Service

[Amanda Kudlas]

I have contacted the customer service no less than 3 separate times and have not received a reply. I have not been able to apply the Taffy Travel Pro to my WordPress site. My next course of action will be to contact my credit card company to have the charge reversed for the purchase.

[support]

Hello Amanda,

We deeply regret the inconvenience caused to you. Please share the issue with our support team at [email protected] and elaborate on the query with the help of screenshots so that we can assist you better.

Thank you

[Amanda Kudlas]

Let’s start by customer support replying to any one of the multiple emails I’ve already sent.

Thank you

[support]

Hello Amanda,

We have not received any email from your end. We have sent you an email. Please check and respond to it so that we can assist you further.

Thank you

[Wayne Schonken]

I am writing to follow up on my previous attempts to seek assistance with upgrading from the free version of the Tameer Construction theme on my WordPress site to the paid version, which I recently purchased. Despite contacting your customer service team on three separate occasions, I have not received a response.

My WordPress site has been successfully running the free version of Tameer Construction for some years, and I was excited to apply the paid version for enhanced functionality. However, I am unable to install the new version and require your guidance.

Could you please provide support or direct me to the appropriate resources to resolve this issue? I emailed [email protected] regarding this matter but have yet to hear back. I would greatly appreciate a prompt resolution.

Thank you for your attention to this matter.

[hasan qayam]

Hello,

We hope you are well. We have not received any email from your end. Please refer to the theme documentation and follow the steps to install the theme and import the theme demo.
We provide free installation support. If you find it difficult to follow the steps, please feel free to create a user for us on your website and share the login details with us at [email protected] so that we can install the theme on your website.

Thank you

[Author]

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