August 18, 2021 at 11:00 am #56876
Need help urgently. Our website homepage has completely gone blank after setting up Woocommerce. The website is https://pevbit.com
I have been trying to add the content back but the theme homepage isn’t showing up the different sections!August 18, 2021 at 11:27 am #56877
I’ve reinstalled the Theme again and it’s now appearing! Woohoo! I just need to re-add the content again on the home page. ! I’ve think I’ve solved it. If I come across any problems, I’ll let you know!August 19, 2021 at 10:35 am #56879
Thank youAugust 28, 2021 at 9:57 am #56897
All is good, except when we enter the price. It’s coming up twice. Now I know you won’t be able to see it because our prices are only shown when logged in. When logged in the same prices show up next to each other where it says “Sign up | Login to view prices.” and when you view the product on a single page, the price shows up twice. For example: CHF 168.0 CHF 168.0 I did deactivate the Hide Price plugin and it was still showing price twice so I know it’s not the plugin. Can you help?August 29, 2021 at 11:58 am #56900
If you want we can review the issue, make a user for us assign an administrator role, and send us the username and password along with the URL on our ticket support.
Many ThanksAugust 29, 2021 at 12:56 pm #56901
Thank you! I’ve sent an email via your support with the username, password and URL. 🙂August 30, 2021 at 7:18 am #56903
We have resolved your issue please check it
Many ThanksAugust 30, 2021 at 8:36 am #56904
Thank you so much!!! You’re the best!!! 🙂August 30, 2021 at 10:05 am #56905
Welcome! If you have any more issues, please feel free to reach us. Have a great day!September 2, 2021 at 6:56 am #56908
Thank you so much for all your help. There is one thing that we are experiencing. The menu is slow and unresponsive in all sub menu areas via mobile phone. When I click on the sub menu areas, such as Solar Parks, Solar Panels, Inverters, etc, nothing happens. This has happened before. Not sure what causes it but know last you were able to fix it. We did recently update the theme to the newer version so maybe that is why it has slowed down again?September 2, 2021 at 10:31 am #56909
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